Woolworths recalls chicken viennas, customers urged to return products for a refund

Woolworths has recalled the Woolworths Smoked Chicken Viennas, Cocktail Chicken Viennas and Halaal Smoked Chicken Viennas with the sell by date of 27 May 2023 with immediate effect.

This after quality control tests revealed a fault in its production line.

“We, along with our suppliers, proactively manage and prevent contamination of food, and through routine quality control tests we discovered a fault in a production line, which resulted in cross-contamination of milk protein between Chicken Viennas and Chicken and Cheese Viennas,” said Woolworths on Friday evening.

ALSO READ: Woolworths ‘chuckles’ at Checkers international ad

“While the cheese may not be obvious through taste or visible in the product, we are removing all the products from our shelves. Customers who have an allergy to cow’s milk may experience an adverse reaction to trace amounts of milk protein.

“Our Chicken Viennas with the sell by date 27 May 2023 are produced in four variants, outlined below, and are sold in two countries; South Africa and Botswana.”

The store has called on customers who have purchased the products to return them to their local store for a full refund.

The affected products are:

• Smoked chicken vienna 1Kg 6009195431174
• Smoked chicken vienna 500g 6009195431181
• Cocktail chicken vienna 375g 6009214259499
• Halaal chicken vienna 500g 6009217223374

“Woolworths prides itself on exceptionally high standards, and we go to great lengths, with very strict protocols within a rigorous food safety management process, to ensure all food we produce, package and sell is the quality our customers expect,” it said.

ALSO READ: Woolworths prices too rich for ‘Survivor’ presenter Nico Panagio, and tweeps agree

“Food safety is critically important to us, and the wellbeing of our customers is our first priority.”