The South Africa Post Office has assured beneficiaries of the R350 social relief of distress grant that all the money owed to them would be paid without delay.
Post Office spokesperson Johan Kruger said beneficiaries further had to note that there was no deadline for them to collect their grant from the post office.
“The funds that are waiting for them do not expire and they can collect it later if it suits them,” Kruger said.
ALSO READ: R350 grant recipients don’t have to reapply, says Sassa
This comes as the post office has also introduced a system to reduce the waiting time for beneficiaries collecting their R350 social relief of distress grant.
The system has been praised by the post office as an easier solution for complying with social distancing requirements, said Kruger.
He said each day of the week was reserved for different beneficiaries depending on the last three digits of their ID numbers.
“The post office has introduced separate queues at its branches, to reduce waiting time and to ensure social distancing.”
READ MORE: 42,329 people voluntarily cancel R350 grants, says Zulu
“One queue is reserved for beneficiaries of the R350 grant while the other queue is for all other transactions.”
He said there were “queue walkers” who checked ID numbers and to help customers to collect their grant on the correct day.
Since 22 March is a public holiday, the grant days will move one day forward as follows:
He said further people had to note that the first week of each month, was reserved for paying grants to the elderly, disabled and for child grants.
The schedule of various branches of the post office is also displayed on their website: www.postoffice.co.za
This article first appeared on Rekord and was republished with permission.
For more news your way, download The Citizen’s app for iOS and Android.
Download our app and read this and other great stories on the move. Available for Android and iOS.