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By Faizel Patel

Senior Digital Journalist


KZN Floods: Samsung launches campaign to assist flood victims

The company said it believes that those returning and re-building their affected homes deserve the comfort of appliances that are in working order.


In the aftermath of the catastrophic floods that hit KwaZulu-Natal, mop up and rebuilding operations continue as families piece back together with their lives.

The devastating storms pummelled the east coast city of Durban, triggering heavy floods and landslides that killed more than 440 people.

Hundreds of people lost their homes and belongings in the floods.

Due to the recent flash flooding President Cyril Ramaphosa declared a national emergency.  

In light of the distressing situation, Samsung South Africa has made its service programme and resources available to support those who are in need within the region.

The company said it believes that those returning and re-building their affected homes deserve the comfort of appliances that are in working order, which is why the company, a dedicated internal team and appliance partners are ready to assist.

In order to assist those affected by the floods, Samsung has launched KZN Service Campaign which includes:

  • Free Product Cleaning on all brands [Including Samsung and non-Samsung products
  • Free Product Assessment & Insurance Notice on Samsung products
  • Discounted Repair Service, including free Labour and discounted parts
  • Drop off Points at Makro Stores with Free Disposal of Irreparable Units

The campaign runs from 25 April to 8 May 2022, with possible extensions based on demand.

The service will be made available at drop-off points at Makro stores in Durban North (Cornubia), Central Durban (Springfield), and Durban South (Amanzimtoti).

Samsung said the products eligible for aid are refrigerators, dishwashers, microwave ovens, washing machines, washing machine dryers, TV’s and Audio-Visual products.

This campaign will also include product cleaning services for non-Samsung brands.

Meanwhile, the National Assembly (NA) and the National Council of Provinces (NCOP) have agreed on the establishment of the ad hoc joint committee on flood disaster relief and recovery, at their separate hybrid plenary sessions on Tuesday.

Members of Parliament (MPs) from both Houses fully supported the establishment of the ad hoc committee upon following the devastation caused by the recent floods KZN and some parts of the Eastern Cape.

ALSO READ: KZN floods: Port of Durban gradually resumes operations

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