NSFAS appeared in parliament on Wednesday to brief the Select Committee on Education and Technology, Sports and Arts and Culture on the progress report on the student funding status at universities and TVET Colleges for the 2020 academic year.
“The committee heard that reconciliation and auditing of accounts at institutional level remain onerous at NSFAS and additional capacity is imperative,” said chairperson of the committee Elleck Nchabeleng in a statement.
NSFAS administrator Dr Randall Carolissen, who made the presentation to the committee, attributed this to irregular records in the system, which he said meant wrong payments were made to the wrong students and at the wrong time.
“It is estimated that up to R2 billion could be irrecoverable.
Dr Carolissen told the committee: “Several officials who were found to be involved in fraud and corruption that are related to fraudulent student accounts and the funding of ineligible courses have been arrested and dismissed.”
He said several cases of fraud and corruption have also been handed over to the Special Investigations Unit for further investigations.
The committee heard that the failure of critical governance processes in 2018 have placed immense strain on the financial aid scheme where a climate of non-compliance to statutory reporting appeared to be the norm.
“NSFAS is burdened by decentralised and disaggregated decision-making processes,” said Nchabeleng.
Dr Carolissen told the committee that in 2018, ICT systems failed on a spurious basis and the overall system’s hardware was, and remains not fit-for-purpose.
“NSFAS’ priority to date has been to ensure that critical IT systems were available for operations for at least 98% of the time,” said Dr Carolissen.
He said the current system availability for the myNSFAS portal was 96.3% and real-time exchange of data with most institutions were improving from spreadsheet and manual exchanges.
“The capacity of the IT system has been improved to enable stable high-volume processing to regularise payments to students and institutions while daily disbursements have been shifted to monthly runs to improve oversight, control and enable predictability in allowance and other payments,” he said.
The committee observed that NSFAS has the means of minimising irregular expenditure including institutions in the Internal Audit programme.
“NSFAS has further enhanced the live exchange of NSFAS eligible students and registration data with most institutions.
“While these mechanisms to improve the structural and operational functioning of the scheme are not unnoted, the committee believes that NSFAS should not be experiencing these types of challenges at all.
“The committee welcomes the arrest and dismissal of officials involved in fraudulent activities which impede on student allowances, academic calendars and results in student protests on campuses,” Nchabeleng said.
Nchabeleng said that the committee would continue to monitor the progress and plans to improve functionality in NSFAS.
According to the NSFAS officials, several universities and Tvet colleges were the cause of the delay in payouts.
“This information needs to be made public as the blame always falls on NSFAS for late payouts and not the institutions,” Nchabeleng said.
Nchabeleng said that the committee fully supported Dr Carolissen in his efforts to turn-around the scheme and to bring it to its full functionality.
He said this would provide a solid platform for the next NSFAS administrator.