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Meta owned social media site WhatsApp is back online after a a global outage on Tuesday.
The social media platform suffered a glitch with a number of users are reporting issues when sending and receiving messages on the app.
The outage affected users from across the globe with thousands taking to other platforms to complain about the outage.
The social media site was trending in South Africa on Tuesday following the downtime.
According to Downdetector, it reported a major spike with over 6 000 reports online that users are experiencing problems on WhatsApp.
Users are complaining that their messages on WhatsApp are not getting delivered even though they are delivered with the app failing to highlight the delivery status.
A WhatsApp spokesperson told The Citizen, they are aware of the problem.
“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.”
Earlier this month, the social media firm confirmed that it is increasing the cap on group chats to allow more real world groups to interact on the platform.
WhatsApp told The Citizen one of the top requests they have consistently received is the group size does not support many real world groups to interact on the platform.
“Think, for example, of an alumni group that may want to chat in one place but cannot create a common group on WhatsApp because their class size is larger than 512. To improve this groups experience, we’re testing the ability to add up to 1 024 people to a group.”
“This improvement is part of the broader vision for communities on WhatsApp that we announced in April. Building private, safe and secure communities takes work and we think this series of improvements will help people and groups stay close to one another,” said WhatsApp.
As of the beginning of 2022, WhatsApp was the most popular global mobile messenger app in terms of monthly active users.
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