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By Faizel Patel

Senior Digital Journalist


Slow and glitchy smartphone? Try these quick fixes

Given how much we depend on our smartphones, it’s disruptive when your phone doesn’t work the way it should.


The smartphone has become the primary devices to store contacts, notes, photos and other documents.

Given how much we depend on our mobile phones to keep us connected, entertained, and productive, it’s frustrating and disruptive when your phone doesn’t work the way it should.

While most smartphones are reliable these days, you can still encounter crashes, glitches, slowdowns and other frustrating issues.

So, if you have an Android smartphone that feels a bit sluggish, try these troubleshooting tips from TCL to get your phone running smoothly.

Unresponsive applications

It’s infuriating when an app you love keeps crashing, doesn’t respond or won’t open. If your app is unresponsive, try force-stopping it in ‘settings’, then start it up again.

If you continue to have problems with the app, restart your phone and see if that helps. It’s also a good idea to ensure that Android and the app are up to date with the latest versions. A final tip is to clear the apps cache and data – this might help it run better.

Apps causing issues with your phone

Slow, unresponsive phone, frequent crashes, or a device that freezes or keeps restarting? A problem app might be to blame.

Try restarting your phone in safe app to see if the problems go away. If they do, an app is probably causing your issues. Exit safe mode and remove apps you recently downloaded one by one. Each time check whether removing the app solved your problem.

If it’s not an app causing your phone to crash or slow down, you’ve probably got another problem.

Check for the latest Android update to ensure your phone is up to date with the latest version. Then clear storage space by deleting unneeded apps, media and data.

If this fails, reset your phone to factory settings. As a last resort, get technical support from the manufacturer.

ALSO READ: The best time to upgrade your smartphone

Fix a screen

If your phone screen doesn’t respond, flickers, shows dead pixels or stays blank, you can try a few steps to fix the problem.

First, remove the cover and check for physical damage. If your screen is cracked or chipped, you’ll probably need to send the phone in for repairs.

Second, ensure there are no stickers over the screen or sensors.

Third, restart your phone and see if that helps.

Finally, go into ‘settings’ and turn off ‘developer’ options. If your phone still isn’t working, seek technical support.

Poor battery life

There are several ways to extend your device’s battery life.

These include:

  • allowing your screen to turn off sooner when the phone is not in use;
  • reducing screen brightness; setting the brightness to change automatically;
  • turning off keyboard sounds or vibrations;
  • turning on dark theme; and restricting apps with high battery use from running in the background.

Always check that your apps and operating system are running on the latest versions.

Bluetooth problems

Bluetooth problems are fairly common when connecting to your car, earbuds, speakers and so on. You can usually sort them out by simply turning Bluetooth on and off on your phone.

Don’t forget to check your Bluetooth device is on and in discoverable mode. Next, try to unpair and then re-pair your device with your phone. If that fails, try to restart your phone. If the problem persists, try connect your phone to another Bluetooth device.

If that works, you can rule out a problem with your smartphone’s Bluetooth connection. You can test the Bluetooth device with another computer or phone to see if it works. If you can’t resolve the issue, follow the troubleshooting steps for your Bluetooth device.

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