Melon Mobile makes eSim connectivity a breeze

One of South Africa’s newest mobile virtual network operator (MVNO) Melon Mobile launched its eSIMs service recently, making mobile connectivity a breeze.

Melon offers a digital eSIM experience that allows you to get up and running within five minutes without the tedious process of visiting a physical store.

An eSIM is a digital counterpart to the traditional SIM card and is now accessible to users equipped with eSIM-compatible smartphones.

Choices

In an interview at the Novacom Africa Digital Transformation Strategy Summit, Calvin Collett, Founder and CEO of Melon Mobile said the eSIM represents another stride toward the full digitisation of the company’s services.

“Our customers now have the choice to use our service over eSIM or physical SIM, or even have a Melon eSIM as a secondary SIM to take advantage of our data and voice prices. Especially when they are locked into long-term contracts they can’t get out of.”

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How it works

To sign up for an eSIM on Melon Mobile, download the operator’s mobile app on Android or iOS.

• Select “I need a SIM.”
• Opt for “eSIM.”

You will be asked to provide your details via a Google accounts, or manually enter your name, surname, email address, and phone number.

Once the order is complete, you must perform a self-RICA with your ID book, ID card or passport and a selfie. Once successful, you can activate and download your eSIM directly from the app.

When the account is activated, you get a 30-day free trial that includes 100MB of data, 10 minutes of voice minutes and 10 text messages.

Support

The company provides WhatsApp support to assist subsribers through the process.  

Melon Mobile also introduced family plans, allowing users to create multiple Melon subscriptions on one account, with data and voice capable of being allocated to several profiles.

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