South African Airways (SAA) are offering customers one free change in reservations on selected international routes to be used for travel on or before 30 September 2020.
The airline said they would allow one free change of booking for tickets issued between 13 March to 30 April 2020 for travel on selected routes without penalty or change fees.
The routes applicable include those between Johannesburg and New York, Washington DC, Frankfurt, Munich and London.
Itineraries must be rebooked by 30 April and travel completed by 30 September 2020.
“Our first commitment at SAA during the coronavirus pandemic is to look after our customers and staff alike. That is why we are assisting customers with this special rebooking policy,” said SAA Chief Commercial Officer, Philip Saunders.
“We will be regularly reviewing our policies during this challenging time to ensure that our customers can continue to travel with confidence and added reassurance.”
The following terms and conditions related to SAA’s rebooking policy on selected international routes apply:
The national carrier advised customers to contact either their travel agents or for direct bookings, South African Airways Call Centre on 0 11 978 1111 or 0861 606 606.
“SAA regrets any inconvenience to our customers as a result of the coronavirus and encourages customers to visit the website www.flysaa.com for further updates and information,” said SAA.
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