Resident struggles with the EMM

It is a very disgraceful service and I'm sick and tired of it.

David Pienaar

August 24, 2016

WHAT A STINK: The yard of a Brackendowns resident whose driveway is overflowing with sewage from a blocked pipe/drain.

I would like to bring the following to light, and hopefully something will finally be done.

My property is overflowing with sewerage, due to a blockage and the smell is unbearable. Even my toilet is blocked now because of this.

I reported this to the call centre on August 5 at 08:51; reference number: 2067349.

I followed up on August 8 at 9:27, August 9 at 10:47, August 10 at 15:57 (same story on there way or will be there) and again at 17:21.

They kept me holding for 25 minutes and then just put the phone down. All calls take up to 25 to 30 minutes for them to give you any response.

Jackie, unhappy Brackendowns resident

RECORD contacted the Ekurhuleni Metropolitan Municipality, but they failed to comment.

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