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VACANCY: FIXED-TERM CONTRACT
The Richards Bay Technical Training & Assessment Centre (RBTTAC) requires the services of a Centre Coordinator and Centre Receptionist-Administrator.
CENTRE COORDINATOR
- PERMANENT/CONTRACT: 12-MONTH FIXED-TERM CONTRACT
- REPORTS TO CENTRE MANAGER
- LOCATION: SOUTH32 ESD CENTRE
MAIN PURPOSE OF THE JOB
- Coordinate the day-to-day activities and events of the centre
- Assist interested users with understanding the document requirements and bringing the relevant registration documents (CIPC documents, BBBEE affidavit, etc.)
- Assist users with logging into equipment, printing of documents or setting up email accounts
- Where users are not fully computer literate, assisting users to navigate the available information to secure what they need
- Maintaining cleanliness of the user stations at all times, ensuring they are ready for the next user
- Communicating any technical issues (e.g., a broken computer, faulty mouse) to the Centre Administrator for logging with the suitable maintenance team
- Provide weekly reports to the Centre Manager
- Coordination of all supporting activities
QUALIFICATIONS & EXPERIENCE
- NQF Level 7 Qualification (Bachelor’s Degree, Advanced Diplomas, Post-Graduate Certificate and B-tech) education level
- Minimum 3 years’ relevant experience
- Excellent verbal and written communication skills
- Curious and entrepreneurial mindset
- Good problem-solving skills
- Strong organisational skills and attention to detail
- Excellent time management
- Driver’s licence
- Good ICT skills and good knowledge of Microsoft packages
CLOSING DATE: 17 DECEMBER 2021 AT 5PM
CENTRE RECEPTIONIST-ADMINISTRATOR
- PERMANENT/CONTRACT: 12-MONTH FIXED-TERM CONTRACT
- REPORTS TO CENTRE COORDINATOR
- LOCATION: SOUTH32 ESD CENTRE
MAIN PURPOSE OF THE JOB
- Mind the reception area, greet and direct visitors or delegates attending various training programmes or meetings
- Support the Centre Coordinator by being up to date on the daily bookings of venues
- Booking of meeting rooms on behalf of all building users
- Manage walk-in register, which will form part of the monthly usage reports
- Update noticeboards with relevant information and opportunities
- Provide support to the office staff
- Responsible for COVID-19 protocols
- Maintain kitchen consumables
QUALIFICATIONS & EXPERIENCE
- NQF Level 5 Qualification (Higher Certificate) education level
- Minimum 3 years’ relevant experience
TECHNICAL SKILLS
- Good computer skills in Microsoft Office to be able to assist with navigation across multiple Microsoft programmes
- Relevant qualifications/certification
- Customer service experience
- Oral and written communication skills
SOFTER SKILLS
- Confident individual that is comfortable initiating conversations with new people
- Friendly and warm, allowing users to feel comfortable asking for help
- Open to learning based on the types of queries users are asking
- Self-starter with good self-management
- Excellent verbal and written skills
- Good problem-solving skills
- Time management skills
CLOSING DATE: 17 DECEMBER 2021 AT 5PM
Preference will be given to candidates from the KCD area. Please submit the following documentation to recruit@rbttac.co.za before the closing date:
- 4-page CV
- Copy of proof of residence
- ID copy
- Highest qualification
If you are not contacted within 2 weeks of the closing date, please consider yourself unsuccessful.
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