IN an effort to minimise long queues at post offices, the South African Social Security Agency (SASSA) says it will allow beneficiaries to change their method of payment as of next week.
Beneficiaries of the R350 Covid-19 grant will be able to change from receiving their grants at the post office to receiving them through their personal bank accounts, or change from one bank to another.
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This window of opportunity will only be open from Monday until 6 September.
‘This is an effort to address challenges some beneficiaries have experienced in trying to access their special relief grant from the post offices.
‘It is important for beneficiaries to understand that they should not go to the post office before they have received the SMS notification that informs them funds are available,’ said SASSA CEO, Totsie Memela.
‘The SMS notification system limits the number of people reporting to a post office on a particular day and ensures sufficient cash is available.
‘When choosing a bank account, people must ensure the account is in their name. SASSA cannot pay money for one person into the account held by another.
‘Bank accounts must also be left open as the payment process is delayed if money is sent to a closed account. SASSA then has to wait for the funds to be returned before sending it to the post office for collection,’ said Memela.
Beneficiaries who do not update their information during the window period or provide incorrect banking details will have the payments for the remaining months sent to the post office.
Approved beneficiaries can change their payment method by visiting https://srd.sassa.gov.za during this period.
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