Port users welcome new app

TRANSNET Port Terminals (TPT) says its recently released mobile application, SpotLight, is already receiving positive feedback from port users.

The app enables customers such as the SA Association of Ship Operators and Agents and members of the Harbour Carriers Association, to access key freight information.

‘TPT is a critical link in the logistics chain facilitating cargo between South Africa and the rest of the world,’ stated TPT.

‘With escalating pressures on global supply chain logistics, container terminals around the world need to operate at peak performance to stay competitive and maintain profitability.

‘TPT has identified that technology is an area where we can evolve and adopt digital innovations that will add real value to TPT’s customers and stakeholders.’

General Manager of Information and Communications Technology at TPT, Deirdre Ackermann, said it is an exciting first step to realising the desired goal of ‘intelligent ports’.

‘Transnet still has some way to go before our major ports are regarded as intelligent ports, but the SpotLight App is an important and exciting part of this journey.

‘There are many benefits for stakeholders dealing in containers to enjoy when using this app. That includes tracking, planning and the overall streamlining of operations – plus the peace of mind that there is no risk of containers being stolen.

Real time intercation

‘The information provided through the application enables transporters real time interaction.’

TPT KZN Regional Manager of Business Planning and Performance Monitoring, Thula Dlamini, added they will promote the product by hosting demonstrations and interactive workshops around the country in coming months.

‘We really believe the convenience of this portal will also assist us in improving relations with our clients.’

It is available free on the Google Playstore for Android phones and Apple iTunes for iPhones.

The app was developed internally by TPT over a period of three years and as a result has useful tools for the industry to tap into.

It allows for better planning and awareness of weather conditions by providing updates on the weather and wind speeds in all major cities.

Push notifications have been built into the app to also further assist users with any relevant announcements, such as congestion or delays that are loaded and received instantly via the application.

Additionally, a feature called ‘Register Me will enable users to receive personalised messages to enhance customer experience.

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