Home Affairs extends operating hours
This was confirmed by Home Affairs King Cetshwayo district director Nana Mthembu who said the offices are open until 6pm on weekdays.
THE Department of Home Affairs offices in Richards Bay and Empangeni have extended their operating hours to allow for smart ID and passport applications and collections.
The local branches are among many in the country that have extended operations by two hours until 15 July.
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This was confirmed by Home Affairs King Cetshwayo district director Nana Mthembu who said the offices are open until 6pm on weekdays.
Other branches in the Zululand region which have also extended their hours include eShowe, Hluhluwe, Mtubatuba, Ulundi and Pongola.
Announcing the extension last week, Home Affairs Minister Dr Aaron Motsoaledi said this is meant to meet the anticipated increase in the demand for ID and passport services during the winter school holidays.
“During school holidays, the Department of Home Affairs experiences an increase in demand for its products, especially parents applying for various documents for their children,” said Motsoaledi.
“This extension is critical for service delivery. It is part of our many strategies to eliminate long queues at our offices while ensuring people receive the documents they apply for.
“We will ensure every client that is inside these selected offices at the time of closing receives services,” he said.
Parents are encouraged to use the branch appointment booking system to schedule their visits to some Home
Affairs offices, including Richards Bay.
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