Post Office warns of parcel scam

THE SA Post Office (SAPO) has once again warned of an ongoing scam relating to the delivery of parcels.

SAPO said it continues to receive enquiries regarding a fraudulent email which is being sent to the public, stating that a package could not be delivered to them because of outstanding customs duties.

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‘The sender’s email address has now been altered to appear as if it was legitimately sent by the Post Office.

‘The mail contains a link that leads the recipient to a payment page not operated by the SA Post Office, and refers to a fraudulent tracking number not issued by the Post Office.

‘The Post Office never charges customs fees or import duties before delivering a parcel,’ said SAPO spokesperson, Johan Kruger
Kruger said if there are fees payable for mail, payments are done when the item is actually handed over to the customer.

‘Anyone who receives an email of this nature should delete it immediately,’ he said.

What the fraudulent email looks like
Subject: Your package could not be delivered on 29.11.2020 because no customs duties were paid (89.9 Rand). Follow the instructions.
Dear customer
Your package could not be delivered on 29.11.2020 because no customs duties were paid (89.9 Rand). Follow the instructions
Dispatch Date: 01.12.2020 – 02.12.2020
Reference: ZA065038305
Beneficiaries: Post office
Amount to be paid: 89.9 Rand
To confirm the shipment of a package, click here (link is external)
We thank you for recording it and wish you continued convenient sending with a waybill online.
Best regards.
‘If you wish to contact us regarding this email, or have any other queries, kindly complete the Contact Us form on https://www.virtualpostoffice.co.za or contact our Customer Contact Centre on 0860 086 860,’ said Kruger.

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