South African Social Security Agency (SASSA) in Mpumalanga would like to assure social grant beneficiaries that the dates of October payment cycle is expected to be as smooth as it can, post the system technical glitches experienced last month.
The October 2023 payment cycle is as follows: Tuesday, October 3 social grants payment for older persons, Wednesday, October 4 payment is for people living with disabilities and Thursday, October 5 it will be the payment of children grants categories.
Social grants beneficiaries have a right to choose a method of payment of their choice, freely.
The forms to make a choice are available at the nearest SASSA offices.
SASSA staff will be in most SAPO outlets and other payment platforms to monitor the payment and assist beneficiaries with enquiries.
The monitoring will be conducted for the first three (3) payment days and they will assist any beneficiary that may be experiencing system payment-related challenges or non-payment due to failed bank verification and/or pending bank verification.
In the eventuality of an unexpected non-payment will be escalated to Postbank if related to a system glitch, and be sorted out as quickly as possible.
The agency is reminding all beneficiaries to check their contact details to ensure that they are still correct.
To verify or change contact details beneficiary must log in to the official website which is https://srd.sassa.gov.za.Beneficiaries
For more information contact our toll-free number: 0800 60 10 11 or (013) 754 – 9428/9363 from 07:30 to 16:00 during weekdays Monday to Friday.
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