Helping you to claim your benefits

Government Employees Pension Fund (GEPF) is concerned with the increase in the number of unclaimed benefits due to the difficulty in locating former GEPF members or their beneficiaries who have not claimed their benefits upon their exit from the fund.

The GEPF considers an unclaimed benefit as any claim that has not being paid to either a member, pensioner or beneficiaries within a period of 24 months.

How they manifest

The rising number of unclaimed benefits is a
result of insufficient payment information and
untraceable members/beneficiaries.

Help us by updating your details today and remind your
colleagues and friends to do the same.

Often benefits remain unclaimed because of:
• Claims with uncorrected errors over a period of
24 months
• Contributions from a member have ceased
without any indication whether or not the
member has exited the Fund
• Beneficiaries not claiming benefits following the
death of a member
• Untraceable members due to incorrect contact
details or information not being updated
• Suspected fraudulent claims
• Members not claiming benefits following the
conclusion of their unsuccessful dismissal

For enquiries contact the following officials during office hours

Monday – Friday between 07:00 – 16:00

Gauteng, Free State, Limpopo, North West, Northern Cape, Mpumalanga, Western Cape

Elizabeth Diale: 012 399 2464

Patience Sejane: 012 319 1286

Maggie Monaheng: 012 399 2519

Sharaine Mogowe: 012 319 3462

Funanani Makhuvha: 012 399 2725

KwaZulu-Natal: 012 399 2773 or 084 583 7023

If you know someone who did not claim their GEPF benefit or a dependent of a deceased GEPF member who has not claimed benefits due to them, they can contact the GEPF at 0800 117 669 or unclaimedbenefit@gpaa.gov.za

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