Highveld Mall ready to welcome back their shoppers

With the slow ease on the lockdown restrictions to Level 3 and more shops and industries becoming operational, a steady flow of people are again visiting Highveld Mall.

The Mall with more is ready to deal with the influx of returning shoppers.

“We have seen increased foot traffic throughout the centre since the easing of restrictions, as our retailers are making the decision to reopen. We welcome our loyal shoppers back,” said JP Bbenkele, general manager of Highveld Mall.

“Mall management has, in accordance with directives from our government and local health authorities introduced a heightened level of precautionary measures to curb the spread of the Corona virus. We continually maintain and adapt our COVID-19 Strategy, refining our safety measures, protocols and processes to ensure a hygienic environment,” said Bbenkele.  

“Our heightened level of precautionary measures, put in place to curb the spread of the virus, includes strengthened focus on centre-wide sanitation and disinfection using the prescribed alcohol-based cleaning materials.”

In relation to other provinces, Mpumalanga still has a relatively low infection rate of 0.4%. Highveld Mall says it supports government’s measures in curbing the spread.

“We are happy to see our shoppers heading back to browsing the offering of their favourite stores. We want to give our shoppers peace of mind that our retailers are acutely aware of the COVID protocols, and mall management are closely monitoring, supporting and working alongside them to ensure our shoppers remain safe in this high traffic environment.”

Tenants and staff members are equipped with the knowledge and best practice protocol to ensure that all safety and hygiene measures are continually maintained and observed.

They have formulated their workplace health and safety plans, including COVID Safe planning, and staff are required to adhere thereto. COVID symptom screening is undertaken daily in all stores.

Social distancing is also encouraged in the stores with signs, queuing systems, and ground markers.

The centre is also working with individual retailers to make sure they are keeping up with the 4-square meters of space per customer guideline. In-mall measures are also being maintained.

“Our hygiene staff have increased cleaning schedules, targeted around high-touch areas such as door handles, handrails, lifts and escalators. Additional precautionary regulations in place include the wearing of a mask, which is compulsory, maintaining physical distancing, and sanitising at our various stations located throughout the mall and at the main entrances.  Printed directives and regulation notices can be found at all the entrances, on in mall electronic screens and floor markings can be seen predominantly in all high-traffic areas throughout the mall to encourage social distancing. We have adjusted our air-conditioning systems to maximise the intake of fresh air,” said Bbenkele.

 “The safety of our customers, retailers and staff members has, and will always be a top priority to us, and we look forward to welcoming visitors back to Highveld Mall. It is heart warming to see the self discipline of our shoppers, who have already taken responsibility in respecting one another and by doing what is required on a personal level to curb the spread of the Corona virus,” Bbenkele concluded.