New SASSA payment card now available for new applicants

Are you a new applicant, did your card get lost, stolen or accidentally damaged?

Worry not; the South African Social Security Agency’s (SASSA) new payment card is now available. This process started from April 2018 for beneficiaries that are new applicants and reissues for social grants. Beneficiaries will get their new cards issued at SASSA offices or identified service points or at the Post office to beneficiaries who access their grants using electronic or cash payment.

Those that are using the old card must not panic; the card will continue working until 31 December 2018. SASSA will communicate with them directly when it is time to change it.

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SASSA has received information that there are fraudsters pretending to be SASSA officials. These fraudsters allegedly trick beneficiaries that they must change their cards and get the new cards from them.

SASSA’s advice to beneficiaries is to not give these fraudsters their secret information (pin-codes) as fraudsters use this information to effect illegal deduction from their social grant. The changing of cards from old to new will take place in the offices.

“SASSA will not request the personal information to the beneficiary over the phone. Official communication will be through proper channels which amongst others involve post letters and invite them to the nearest office,” read a statement from Senzeni Ngubeni, Mpumalanga SASSA spokesperson.

For more information, contact SASSA’s hotline number on 0800 60 10 11 from 08:00 – 16:00 on weekdays.