Helping you to claim your GEPF benefits

Government Employees Pension Fund (GEPF) is concerned with the increase in the number of unclaimed benefits due to the difficulty in locating former GEPF members or their beneficiaries who have not claimed their benefits upon their exit from the fund.

The GEPF considers an unclaimed benefit as any claim that has not been paid to either a member, pensioner, or beneficiary within 24 months.

How they manifest

The rising number of unclaimed benefits is a result of insufficient payment information and untraceable members/beneficiaries.

You can help by updating your details today and reminding your colleagues and friends to do the same.

Often benefits remain unclaimed because of:

• Claims with uncorrected errors over a period of 24 months

• Contributions from a member have ceased without any indication of whether or not the member has exited the Fund

• Beneficiaries not claiming benefits following the death of a member

• Untraceable members due to incorrect contact details or information not being updated

• Suspected fraudulent claims
• Members not claiming benefits following the conclusion of their unsuccessful dismissal

For inquiries contact the following officials during office hours Mondays – Fridays between 07:00 – 16:00

Gauteng, Free State, Limpopo, North West, Northern Cape, Mpumalanga, Western Cape:

Elizabeth Diale: 012 399 2464

Patience Sejane: 012 319 1286

Maggie Monaheng: 012 399 2519

Sharaine Mogowe: 012 319 3462

Funanani Makhuvha: 012 399 2725

KwaZulu-Natal: 012 399 2773 or 084 583 7023

If you know someone who did not claim their GEPF benefit or a dependent of a deceased GEPF member who has not claimed benefits due to them, they can contact the GEPF at 0800 117 669 or unclaimedbenefit@gpaa.gov.za

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