Woman unhappy with treatment of father at Far East Rand Hospital

Jackie Germishuys is upset by the way her elderly father was allegedly treated at the Far East Rand Hospital (FERH).

Germishuys says her father was taken by ambulance to hospital last Monday. He suffered from what looked like a stroke as he could not feel one side of his body, and his face was drooping.

“The ambulance arrived there at 1am, but he was only attended to between 4.3am and 4.45am.

“When the doctor attended to him, we couldn’t ask him questions about my father and security chased us out.

“He was sent home later that morning, after they inserted a drip and we were told he had a mild stroke.

“There were no tests, X-rays or scans done to confirm if he had a stroke or not,” says Germishuys.

Germishuys says she doesn’t understand how her father was sent home when he couldn’t even walk and his toes were black and purple.

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FERH denies the allegations made by Germishuys and says her father received the appropriate care.

“According to our records, the patient was first seen by a health professional at 1.20am, where his medical history was taken.

“As per our records, physical assessment was done.

“There is evidence of a laboratory sticker that tests were done and that the patient was given a month’s supply of medication and booked for a review visit at our Medical Out-Patients Department in a month from the date of the visit,” says Phumza Ntuthuka, communications officer at FERH.

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Ntuthuka went on to say the patient was fully conscious, so the doctor spoke directly to the patient, who would then tell his family about his condition.

“This is done out of respect for the patient’s confidentiality.

“Family members are not allowed inside the room as there are systems in place to manage interruptions when the doctor is busy with the patient,” says Ntuthuka.

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