![](https://images.caxton.co.za/wp-content/uploads/sites/28/2015/04/xenophobia.png)
The hotline is a temporary channel which will be discontinued when the threats are over.
This service is free and the municipality guarantees callers anonymity.
Residents can dial *134*422# to access the services using any phone – the service is not limited to those with smartphones or 3G connectivity.
The caller will need to provide their details such as the area where there is a threat and a short description of the incident.
All reported incidents will be routed by the City’s Customer Relations Management Correspondence Centre to the Ekurhuleni Metropolitan Police Department (EMPD).