Grave yard shift shows no mercy
A woman recently shared her heart-breaking experience at the Rahima Moosa Mother and Child Hospital on Facebook.
When it comes to healthcare in the country, many will complain about the poor service they receive at public hospitals.
Helen Joseph Hospital and Rahima Moosa are the two public hospitals which residents of our community visit when in need of healthcare.
While there are doctors and nurses who give their absolute all to the public, unfortunately, there is a bunch who give these hospitals a bad reputation.
A woman recently shared her heart-breaking experience at the Rahima Moosa Mother and Child Hospital on Facebook.
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“I’m so disgusted in the level of service at the Rahima Moosa Mother and Child Hospital emergency section. We had to take my niece last night and there was a lady sitting with her daughter and the poor little girl was so ill.
“The girl had such a high fever, her mum was in tears and the nurses on the night shift showed no compassion towards the little girl. I tried to help her mum because she was in such a state that she couldn’t even see because of the way she was crying.
“I spoke to the little girl and she tried to reassure her mum that she was okay. She held my hand and politely asked me whether I would remember her name.
“A while later another lady went to her and this poor little girls’ eyes were rolling and she was not responding. The woman shouted and nurses showed no urgency to this child.
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“No matter how you scream or perform, they carry on as if they are doing the kids a favour. They are supposed to do their jobs, nothing gets done with the way they treat these poor sick kids. I still cannot get her out of my head, and by the time we left at 10 pm she was still just laying on the bed.
“I hope that someone out there can read this and do something about the emergency section night staff. It’s just so sad how an individual trained for this can ignore the urgency of a kid being sick,” read the Facebook post.
Unfortunately, many patients have to tolerate this kind of treatment from professionals who simply lack passion for working with people.
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When the chairperson of the Rahima Moosa Hospital board was contacted, Theresa vd Merwe said, “I will ensure it’s dealt with appropriately, I’ll let you know the outcome. The complaints committee meets once a month, however, I will escalate.”
If it is not the hygiene levels of the hospitals or the bad infrastructure then it’s the manner in which the patients receive treatment from the staff.
Too often, these cases are not seen too and the reality of the matter is that this kind of treatment is a norm at many hospitals, not just in the community, but across the country.
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