Batho Pele Outreach Programme brings services closer to the people

THE eThekwini Municipality has launched the Batho Pele Outreach Programme, a pioneering initiative aimed at bridging the gap between citizens and essential services. The programme is scheduled for Saturday (June 29). The aim of this programme is to enhance accessibility to government services.

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This community-focused event will see various municipal departments converge at the Wentworth Bowling Club and Wow Centre in Austerville to directly engage with residents and address their needs.

The Batho Pele principle, which translates to ‘People First’ in Sesotho, underpins this proactive approach by ensuring that public services are delivered efficiently, effectively, and with the utmost transparency. By bringing these services directly to the community, the municipality hopes to empower residents by providing them with direct access to key resources and information.

Through the Batho Pele Outreach Programme, the municipality aims to not only provide essential services but also to build trust and strengthen their relationship with the community.

Departments participating in the outreach programme include Housing, Health, Social Services, Electricity and Utilities.

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Residents of Wentworth and surrounding areas are encouraged to attend and take advantage of this unique opportunity to interact with representatives from these departments, seek assistance with various issues and voice their concerns directly.

The Wentworth Bowling Club, chosen as the venue for this community outreach effort, is expected to host a diverse range of activities and services throughout the day.

In addition to informational booths and one-on-one consultations, there will be entertainment and refreshments available to ensure a welcoming atmosphere for all attendees.

The Batho Pele Outreach Programme exemplifies the eThekwini Municipality’s dedication to fostering a responsive and citizen-centric governance model.

By actively engaging with communities and listening to their needs, local government officials aim to make a tangible difference in the lives of residents, promoting inclusivity and effective service delivery.

For more information about the Batho Pele Outreach Programme and the services available, residents are encouraged to visit the eThekwini Municipality’s official website or contact their local municipal office. The event promises to be a pivotal opportunity for residents to connect with their local government and access the support they deserve. The programme will run from 09:00 to 17:00.

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