Municipal services resume
Service units are expected to be back to normal operation following civil unrest that was experienced throughout the province last week.
AS OF Monday, July 19 all eThekwini Municipality services units are expected to be back to normal operation.
This follows civil unrest that was experienced throughout the province last week. The city has advised that the following services will be up and running again.
Refuse Collection
Refuse collection and street sweeping services will resume as of Monday. Residents are requested to take out their refuse bags on their scheduled collection days. Landfill and garden sites will also re-open. Details of categories of waste that are accepted in the different sites are outlined on the municipal website. The city thanks all the stakeholders who are participating in the clean-up operations that are taking place.
Sizakala Customer Service Centres
All Sizakala Customer Centres will be in operation except for centres at Umlazi Mega City, KwaMnyandu, Ntuzuma and KwaMashu. These centres were destroyed during the unrest. The centres will operate with a full staff complement except for the Craigieburn Centre which will have limited services available. Centres will be open from 07:30 – 16:00.
Public Transport
The municipal bus service are now operational, but the Durban Transport service operates a B timetable, which is a school holiday schedule due to schools being closed. Bus operations started at 4:00. All areas are to be operational except for routes operating via Phoenix such as Mount Edgecombe, Mahatma Ghandi Hospital. The Umhlanga service will be diverted not to operate via Phoenix. The Dial-a Ride mservice is not operational yet. It is expected to resume later in the week.
Durban Fresh Produce Market
The Durban Fresh Produce Market opened its doors for trading as of Friday, July 16 and will continue operating as per normal from 05:00 to 09:30.
Water and Sanitation
All Water and Sanitation services will resume on Tuesday, July 20 and the call centre will be fully operational. Residents are advised to contact the call centre number 080 131 3013 or contact the EWS WhatsApp number on 073 1483 477 for more information on water supply and sanitation related enquiries or services.
Parks, Recreation and Culture (PRC)
All PRC Municipal facilities will remain closed for public use until further notice as per level 4 lockdown regulations.
Beaches
eThekwini Central and Southern Beaches are closed to the public until further notice. This is because the shark nets are not serviced due to the unrest. The beaches north of the Umgeni estuary up to the Tongaat River are also closed due to the contamination of the uMhlanga estuary. The public will be advised when it is safe to use the beaches.
Development and Planning
All Development and Planning offices, including those in Sizakala Centres will be operational.
Human Settlements
All public-facing offices of the Human Settlements Unit are expected to open in the CBD, regional offices and Sizakala Centres.
eThekwini Primary Healthcare Facilities (Clinics)
The city’s Primary Healthcare facilities (clinics) including mobile services will be operational. Community vaccination sites will also be opened. Residents who are eligible to receive the vaccine are encouraged to register. “The public is urged to be patient as there may be queues at the various service centres given the backlog that built up over the past week. Residents are also reminded to observe all Covid-19 protocols when visiting the various service centres,” said the city’s spokesperson, Lindiwe Khuzwayo.
