Metrobus announced that effective October 1, all services will transition to a cashless system.
This initiative marks a significant step in the digital transformation efforts to enhance the commuter experience and support Johannesburg’s vision of becoming a smart city.
As part of their commitment to provide reliable and efficient transport, Metrobus aims to create a safe and convenient environment for all commuters.
Going cashless aligns with global best practices and minimises health risks associated with cash handling, especially after recent public health concerns.
Starting October 1, commuters can no longer purchase or refill bus tags using cash. Instead, they encourage using various digital payment methods, allowing for a streamlined and secure travel experience.
To facilitate this transition, they have expanded their network of sales outlets, ensuring easy access to purchasing and refilling options.
All current and potential commuters received notifications at the beginning of August effective October 1, Metrobus is going cashless.
In addition to enhancing safety, this fresh approach will enable Metrobus to gather accurate data on commuter profiles, numbers, and locations, leading to more effective resource allocation and improved service delivery.
Metrobus also reminds commuters that fare evasion remains an offence under municipal transport by-laws, and it is essential to comply with the prescribed payment methods.
Metrobus is committed to making this transition as smooth as possible for the commuters. They appreciate your understanding and cooperation as we move towards a more modern, efficient, and safe transport system.
