REGISTERED indigent residents will get free basic water in line with the National Water Policy and recommended by National Treasury.
In line with Joburg Water (JW) commitment to care for the poorest members of the society, JW will continue to provide free basic water to residents on the City’s indigent list. Depending on household income, the poorest residents will receive up to a maximum of 15 kilolitres of free water per household, per month in line with the CoJ Extended Social Package Policy.
Given the scarcity of water in Johannesburg, the huge inequality in the City, domestic users who do not qualify as indigents will no longer receive the 6kl free basic water.
In order to accommodate indigent residents, CoJ is offering the Expanded Social Package (ESP). The ESP targets vulnerable residents in the City such as unemployed youth, people with disabilities, displaced persons and senior citizens. People with different levels of need will qualify for different levels of subsidy according to the City’s measure of affordability.
More information on how residents can apply and where they can apply can be obtained on www.joburg.org.za, twitter: @jhbwater; Facebook: Johannesburg Water and their website www.johannesburgwater.co.za.
JW urges consumers who qualify to register for the ESP benefit.
Who qualifies for the ESP package?
• South African citizens;
• Residing within the CoJ boundaries;
• With the monthly income of (0- not exceeding R5 308.20 per month)
How to register for ESP package?
Residents who meet the requirements should submit the following documents at the nearest Revenue Customer Service Centres.
• Proof of income (SASSA) card and three months latest bank statement.
• Identity Document.
• Proof of residence (CoJ Municipal bill/statement).
• Latest receipt of purchased prepaid water.
Residents are encouraged to subscribe on JW website to their SMS notification service for alerts on planned or unplanned service interruptions.
Customer service enquiries – 24 hour Hotline: 011 375 5555/ 0860 562 874, SMS line: 082 653 2143.
For free daily local news in the south, visit our sister newspapers Alberton Record, Comaro Chronicle, Southern Courier and Get it Joburg South Magazine.
Remember to visit our Facebook, Twitter and Instagram pages. You can also email our offices on cvdwalt@caxton.co.za, juliem@caxton.co.za or luckyt@caxton.co.za
Add us on WhatsApp today! Comaro Chronicle:Â 079Â 427 8074Â and Southern Courier:Â 079Â 404 5789.
