How to claim UIF unemployment benefits

Unemployed workers must apply for benefits at their nearest labour centre in person. They must be registered as work-seekers and take the necessary documents with them.

If workers want to claim unemployment benefits, they must use the following steps:

Step 1:
Get the documents ready. Before workers can claim, they must get the following documents ready:

• 13-digit bar-coded ID or passport;
• form UI-2.8 for banking details;
• form UI-19 to show that you are no longer working for your employer; and proof of registration as a work-seeker.

Step 2:
Go to the nearest labour centre

Unemployed workers must go to the nearest labour centre themselves and hand in the documents. Staff at the labour centre will assist them with all the processes and give them more information.

Step 3:
Follow all the instructions of the staff at the labour centre. Staff at the labour centre may ask unemployed workers to go for training or advice, or to visit the labour centre at certain times. Workers should do what they ask, or they may not be able to claim.

Department of Labour KZN office details:

Operating Hours: 7.30am to 4pm, Monday to Friday.

Telephone number: 031-366-2000

Street Address: 267 Anton Lembede (Smith Street), Royal Building, 11th Floor, Durban

Email address: kzn.customercare@labour.gov.za

Source: www.labour.gov.za