If you suspect you have downloaded malware from a scam website or if you allowed a cybercriminal to access your computer, follow these tips from Microsoft:
- Change your computer’s password, change the password on your main email account, and your passwords for any financial accounts, especially your bank and credit card.
- Scan your computer with the Microsoft Safety Scanner to find out if you have malware installed on your computer.
- If you are using an old version of Windows (Windows 7, Vista or XP), install Microsoft Security Essentials, which is a free programme. However, a known scam exists where someone calls you to install this product and charge you for it, so beware and don’t be caught out.
Remember to treat all unsolicited phone calls with skepticism and immediately hang up. Do not provide any personal information.
DID YOU KNOW?
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