Homeowners urged to be cautious of impersonators

It is important to never let anyone into your home if their identity or reason for the visit has not been verified.

Impersonators can pretend to be electricians, telephone repairmen, garden service employees, or even security and police officers.

“Impersonators are a problem for many industries, especially in the service sector. There will sadly always be criminals who pretend that they are checking your alarm system, installing your new Wi-Fi network, or fixing a municipal water leak in your garden. They are trying their luck by taking advantage of the public’s good nature,” said Ivan Govender, KZN district manager for Fidelity ADT.

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He says it is imperative for homeowners to take certain precautions, to not let their guard down and be scammed by con artists. Any employee who works on your property should also be fully briefed and warned not to give access to any strangers. “If you are expecting contractors or deliveries please ensure you brief your staff ahead of time.”

Govender said domestic employees play an integral part in any home security system and it is critical that they are empowered and equipped to look after their own safety, as well as the safety of anyone else on the property.

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“In the same way that you should share safety tips with your friends and loved ones, you should also share it with anyone that works on your property. Most critically, they need to know how to activate the alarm, so that help can be requested in case of an emergency,” added Govender.

It is always a good idea to trust your gut and be cautious, he said. “If you feel something is out of place, report it to the SAPS or your security provider immediately. No-one should be allowed to enter unless they can prove their identity and their bona fides for visiting the property.”