EDITOR- ‘We feel sheepish’ was the poster title next to one of Galleria Mall’s defective escalators well over a year ago.
Read here: Patience urged as mall replaces escalators
On the poster Galleria Mall management apologised to the public for the continuous non-operation of their escalators and promised the Toti public that management and the suppliers of the escalators, (I see the brand name Otis on one of the escalators) are working very hard to resolve the problem and that all the escalators will be in 100% working order once all the necessary parts come into the country.
Galleria Mall has successfully managed to attract all the major franchises in food, clothing, restaurants, banks, entertainment and so on to their centre, and everyone living in Toti is forced to go to the centre at least once a week to do their necessary business and for any personal shopping or entertainment they and their families might desire.
Escalators are meant to be operational and not static. They are narrower than normal steps, slightly higher and have very sharp edges. When static and people walk up the escalator, they represent a serious safety risk and people could get badly hurt if they accidentally lose their footing.
Please Galleria management and Otis, try to resolve this problem or get new escalators.
FRED RAUTENBACH
Ed’s note:
Galleria Mall provided the following comment to the above-mentioned letter: We can confirm that all escalators comply with SABS standard and conform to health and safety regulations.
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