The municipality is in the process of establishing online platforms for ward councillors to better facilitate direct communication with their constituents and ensure efficient service delivery turnaround. The ward-based online engagement platforms include, but is not limited to, Facebook, Twitter, WhatsApp and Instagram.
It will also allow communities to be informed of developments happening in their wards, as well as being made aware of opportunities and municipal programmes being rolled out. A report tabled at an executive committee meeting held last month outlined the process that will not only serve as a more effective tool for councillors to engage with residents, but also provide a safer option during the Covid-19 pandemic.
eThekwini mayor, Mxolisi Kaunda welcomed the initiative, saying it will ensure direct access to ward councillors for their constituents and make for easier and faster communication regarding service delivery issues. “This initiative will allow for unemployed youth in all 110 municipal wards to be gainfully employed, as they will work closely with the ward councillors to administer the online platforms.
A process in line with the city’s graduate and work experience will allow for equal opportunity and transparency for applicants. After the selection process, training for both the graduates and councillors will be provided.”
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