The South African Motor Body Repairers Association (Sambra) suggests there are things you can do to lessen the stress involved with having your car repaired by a panel beating shop.
Charles Canning, the chairperson of Sambra, and a proud associate of the Retail Motor Industry Organisation, advises you to pay attention to the following:
- Check online reviews for the repairers on the list and ask for recommendations from family and friends. If you are not insured, always make sure you select a reputably accredited repairer to do your accident damage repairs.
- Ensure that the repairer fully explains the repair process to you and provides you with an estimated timeframe for the duration of repairs. Remember also, when it comes to your battery, the motor body repairer does not accept responsibility for a faulty one. Your battery will be properly tested before any work commences and a weak battery will be reported to you.
- Remove all valuables before you check your car in, and remember, it is much better to check in a clean car. It is also important to highlight any old damage, and a reputable repairer will be able to highlight to you any faults they see up front.
- Being insured provides a sense of security and peace of mind in case of accidents or unexpected events. However, it is essential to understand that insurance policies have limitations and exclusions, which means that not all damages will be covered. Moreover, insurance policies may exclude coverage for certain types of damages, such as wear and tear, mechanical failure, or intentional acts. So, it is crucial to review your insurance policy carefully and understand the terms and conditions.
- Then there is the whole parts debate. It is important your repairer knows if your vehicle is still under warranty or has an extended motor plan. You need to question what parts will be fitted to your car during the repair process, i.e. OEM parts, alternate parts, used parts or certified aftermarket parts. If you are unsure, please triple-check this detail with your insurer and your repairer on check-in, and make sure you get a letter from the repairer stipulating what parts will be replaced on your vehicle.
Source: Cathy Findley PR
Related Articles
