MIDVAAL. – Midvaal Local Municipality recently announced the hiring of a new meter reading team. The team is said to consist of highly skilled and experienced personnel looking forward to ensuring efficiency in their new role.
Media Liaison Officer Simon Ratlhakgane says, “The municipality pleads with all rate payers to allow our meter readers access to their properties. If access is denied, this will result in the municipality not being able to bill those customers on actual readings but on estimates.”
Ratlhakgane states that in terms of the by-laws, the municipality is entitled to disconnect the supply of services as a result of customers’ failure to pay for services.
Meter readings are done on a monthly basis. If no payment was received by the 7th of the month, Notices will be sent out to customers in terms of the Credit Control Policy. ” Please note that a warning notice fee will be levied on your account. All rate payers are advised to compare their weekly readings against their municipal accounts.”
Useful tips for property owners to ensure there are no leaks:
- Take your own meter reading;
- Make sure nobody uses water for an hour;
- Take another meter reading;
- If the meter shows consumption between the two reading, then you have a water leak on your property;
- Possible leaks may include the toilets, a burst pipe or a leaking tap
- Call a plumber if you cannot detect the leak on your property.
Residents can send their meter readings to the following email: readings@midvaal.gov.za.
