Mistreatment by security company

Anonymous writes:

An ADT vehicle was parked inside the park near the Rosebank Union Church. I approached him very politely, pointed out that there was a sign at the Stirling Road end of the Park that forbade vehicles in the park.

I asked him very politely if he could move his vehicle about 3m and park in the shade on the road. The driver was surly but eventually moved his vehicle. I let it be. On 9 November, also early, I was again walking my dogs when I saw two ADT vehicles parked in the same place.

Again I very politely said my piece but this time I was met with hostility and extreme surliness which was most unpleasant and frightening. I walked on and decided to take a photo of the number plates whereupon the man who said he was the boss got out of his vehicle and screamed after me that I was a racist and other things that I would not like to mention.

On 11 November I tried to phone ADT to tell them what had happened. The receptionist, a man, refused to put me through to anyone unless I told him about my problem first and gave him my street address. I refused to do this as I was afraid and am thankfully not a member of ADT. I was then put through to the complaints department. The lady that answered that phone also refused to put me through to the manager who ‘was in a meeting’. I left my name and telephone number but no one returned my call.We are in a very sad situation if the guardians now turn out to be the aggressors. I am worried about walking early in the morning and I most certainly would not approach an ADT vehicle for help.

* Clive Humphrey, Managing Director of ADT Central, responds:
Thank you for giving ADT the opportunity to respond.
Based on the information supplied by this resident, we have sourced the travel logs for the vehicles mentioned and an investigation is underway.
We take allegations of this nature very seriously and will freely share the outcome of our investigation with this concerned resident.