Irate customer slams Cell C
SANDTON - An irate customer has blasted cellular network Cell C by placing a massive banner on Beyer's Naude Drive which states "the most useless service provider in South Africa".
The client also blasted the company’s Sandton City franchise manager, Riaan van Rooyen and an unnamed ‘executive head’ for allegedly refusing to assist a customer.
The banner had Twitter in a frenzy as #Cellc started trending. Twitter users rushed to add their comments.
I love this! #cellc just useless, glad to see someone's doing something about it :) #pwned pic.twitter.com/05SgSyXzoF
— Lucian Rajah (@ace_d_house_cat) November 7, 2014
How far must the boundaries of #badservice be pushed before a customer spends (prob) R30k+ to tell the world? #CellC pic.twitter.com/gkrCPopiWV
— Danny Nochumsohn (@Dnoch) November 7, 2014
It is unclear when the banner went up or who is behind the daring message, but Cell C media liaison officer, Vinnie Santu, said the company was aware of the banner.
“We can confirm that there is a dispute between Cell C and the customer responsible for the banner and we are attempting to resolve the matter,” she said.
I agree totally.
Thanks for quoting my tweet – made my day!
CellC can use this bad rap, and turn it into good publicity. Showing how they can fix and help customers.
I support this banner 100%,Cell C is pure k*k,cheap or not they suck,i went thru so much with them,they r really nt helpful! I decided to join another network!
Cell C Sandton has the most incompetent Managers and Staff! I purchased a blackberry from the Sandton City branch in January 2013, after 4months it broke, It went in for fixing and I have not received it since! For the last 18 months I have been paying for a phone that I do not physically have!Iv complained on numerous occasions and to my dissatisfaction still have not had any response or success with them! I’m disgusted with the poor service that they have displayed and will never support C Cell again!
if u sms CELL C to 34387 see what happens (r2/sms) ITs pretty amazing, I was shocked!!!
i agree- the worst network ever. They give large data packages and cheap calls – what is the use if you can’t get coverage. Somerset West
I have similar service issues with SAP’s, Eskom and JHB City Council but cannot afford a banner..! Any volunteers?
Saw the banner being put up – cheered up my whole day! It’s good to see someone doing something proactive about the shocking service we have to deal with on a daily basis! Come on Cell C – up your game!
Does he also do banners for Virgin Mobile? Their service and cover reception is useless!
Unfortunately All South African Cellular networks are useless. and getting worse by the day.