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#RandWaterShutdown: Live updates on the Rand Water outage

Stay informed on the progress of the Rand Water outage in Sandton and surrounds.

It is no exaggeration to say the Rand Water shutdown has been met with panic and frustration in equal measure.

The shutdown commenced at 19:00 on July 11 and Rand Water is expected to reconnect the water network at 05:00 on July 14. However, as of July 13, Joburg Water has said the supply in some areas may take up to 10 days to return to normal.

Update, July 14: 12:16

Water update

Rand Water have just announced that the work at the Eikenhof pumping station has been completed.

Media statement

Rand Water shutdown: Media statement
Rand Water shutdown: Media statement
  • The repairs that were conducted during the planned Rand Water shutdown, from Tuesday, 11 July at 19:00, to Friday morning at 05:00, have been completed and Johannesburg Water systems are gradually recovering.

Here are some of the challenges that Johannesburg Water encountered with the water shutdown:

  • The Zwartkopjes repairs, which were supposed to take 24 hours, were only completed at 01:00 on Thursday, 13 July, as opposed to 19:00 on Wednesday, 12 July.
  • There was no continuous pumping of the 24% of water at the Eikenhof Booster Station that was supposed to take place throughout the shutdown. There was no pumping on Wednesday night, resulting in Soweto and Lenasia systems being critically low to empty. By Thursday, the Eikenhof system was empty.
  • The entity did not get the 300 megalitres of extra water pumping into Johannesburg Water systems as promised by the bulk supplier.

Although work has been completed, Johannesburg Water customers are reminded that full recovery will take five to 14 days.

Sandton residents have their say on the ongoing water shutdown

Rand Water shutdown: Media statement.
Rand Water shutdown: Media statement.
Chuma Matsoso: This is a frustration; water is life and right now I feel like everything is stuck in one place. We can not do anything especially here at work. What is happening is unfair, we depend on water because it is our need. Rand Water must distribute tanks all over so that people can benefit.
Chuma Matsoso: This is a frustration; water is life and right now I feel like everything is stuck in one place. We can not do anything especially here at work. What is happening is unfair, we depend on water because it is our need. Rand Water must distribute tanks all over so that people can benefit.
Ethan Phillips: Water is life, many people depend on water, especially those who run fast-food restaurants. They help us by cooking food and what is happening now is not fair to them and us because we cannot always have money to buy water from these shops. I think Rand Water must do something or rather speed up the process.
Ethan Phillips: Water is life, many people depend on water, especially those who run fast-food restaurants. They help us by cooking food and what is happening now is not fair to them and us because we cannot always have money to buy water from these shops. I think Rand Water must do something or rather speed up the process.

With the ongoing Rand Water shutdown, Sandton Chronicle took to its streets to ask residents how they feel about the ongoing water issue and if they think what Rand Water is doing is necessary.

Pumping resumes at Zwartkopjes system 

Rand Water shutdown: Media statement.
Rand Water shutdown: Media statement.
  • The Rand Water shutdown is scheduled to end on Friday, 14 July at 05:00, having begun on Tuesday, 11 July at 19:00.
  • Full recovery of the affected Johannesburg Water systems will take five to 14 days
  • “Customers are further notified that, since the reservoirs have run empty in some areas, the recovery of high-lying areas can take
    several days to be fully restored,” confirmed Rand Water.
  • Johannesburg Water continues to prioritise critical areas such as hospitals, clinics, and old age homes by providing alternative water supply.
  • As at Thursday afternoon, the entity had deployed an additional 111 stationary tanks and 54 additional water trucks to service residents during the shutdown

Read more: Joburg north suburbs affected by 54-hour water outage

The purpose of the planned shutdown is to complete a tie-in between the A19 and B14 with a new pipeline, installation of isolation valves, and systems upgrades at Rand Water’s Eikenhof pump station.

But is Sandton badly affected?

Trish Padayach: We don’t have water, we don’t have electricity. Our councillors are doing absolutely nothing: it’s one excuse after the other.
A car wash attendant at Bryanston Shopping Centre, Lloyd Museka: We aren’t affected, but we don’t have water. We use borehole water.

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