City Power works hard to conduct repairs in city following hail storm
JOBURG – City Power assures the public that they are working relentlessly to conduct repairs following the damage caused by the hail storm on 30 December.
Acting member of the mayoral committee for environment and infrastructure services, Valencia Khumalo assures the public that City Power is working relentlessly to restore services to areas affected by the hail storm on 30 December.
In a media statement issued on 3 January, Khumalo said there had been large-scale infrastructure damage in many parts of Johannesburg, particularly in the western portion of the city.
“Areas covered by the Hursthill, Randburg and Roodepoort depots were by far the worst affected with 907 of the outstanding calls in the city being concentrated there [out of a total of 1 024 outstanding calls],” said Khumalo.
“This area is affected due to ageing infrastructure that is particularly vulnerable to storms.”
Khumalo added that City Power had prioritised the quick restoration of services, including increasing the average number of resources available (City Power and contractors) from 25 on the morning of 1 January to 46 that evening.
“By this morning [3 January] the number of outstanding calls in the affected depots has dropped to half, with complete restoration expected by the end of the week.”
He said City Power had planned a large capital upgrade of the infrastructure to secure the area from the damage these storms could cause in the future.
“I encourage residents without power to continue to report and check on the various customer service enquiry channels available. I ask for residents’ patience as the City Power team work steadily to conduct these repairs.”
Details: For customer service enquiries contact the 24-hour hotline on 011 375 5555, visit their website at www.citypower.co.za or find them on Twitter @CityPowerJHB.
