Craighall residents are encouraged to report damaged or fallen street lights
City Power is busy with repairs for fallen street light poles on Jan Smuts Avenue
Local residents from Craighall and the surrounding areas are urged to be the ears and eyes of ward councillors by reporting faulty or broken street light poles.
Ward 90 councillor Martin Williams reported a broken and collapsed street light pole on 368 Jan Smuts Avenue to City Power.
City Power’s media officer, Lydia Mathobela-Nhlapo said, “The team has not responded with an official response. They are aware of the fallen and broken pole and have been doing repairs.”
Residents are urged to log queries to the relevant entities so that they can step in and escalate the matter if necessary.
- Residents can log into the City Power portal and log the problem
- Alternatively, residents can call the City Power head office: 011 490 7000
After completing that process, as a resident you contact your ward councillor and follow these steps to escalate the matter:
- Name
- Cell
- Address (include suburb and nearest street corner or avenue)
- Reference number
- Date and time first logged
- The actual problem (keep it short)
- Send a photo
Related article:
Craighall Residents Association keeps its suburb clean by fixing the potholes in the area
