Thrupps prides itself on a unique, personalised service for all its customers. Regular customers are greeted by name when they walk through the door.
The team assists with finding the most unique products on the market for their customers and will make sure the customer is always satisfied with the products available in store. The friendly staff members are willing to go above and beyond, and nothing is too complicated or too much to ask for.
General manager of the shop Richard Mtombeni creates a wonderful environment while leading by example. With 24 years under his belt, his relationship with customers is a cut above the rest. Nothing is ever too much to ask Richard, and service will always be delivered with a smile.
The cashiers at Thrupps are the friendliest in the business, and you do not need to worry about standing in a queue or packing your own shopping bag. The staff is also able to take your groceries straight to your car so that you feel safe and secure at all times.
You are able to shop quickly, and efficiently, with peace of mind that the staff members are there to assist with anything you may require.
Lerato Matsoso, head buyer, ensures all products purchased for Thrupps are of 5-star standard. Whether you are looking for the freshest fruit or the most unusual imported products, Lerato is able to source products that are generally unavailable in any other store.
Pop into the shop or email shop@thrupps.co.za if you are looking for a specific product, and the team of buyers and merchandisers will be sure to assist by sourcing the perfect product for you.
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