SASSA resolves payment glitch
The technical glitch in the payment system affected an estimated 450 000 beneficiaries.
South African Social Security Agency (SASSA) today (5 May) confirmed that its payment system glitch has been fully resolved.
The agency reported that the system experienced technical glitches, on 4 May, affecting an estimated 450 000 Old Age Grant recipients in KwaZulu-Natal.
According to a statement by the agency, less than 10 per cent of its beneficiaries who were supposed to be paid were affected.
“SASSA wishes to apologise to all beneficiaries for the inconvenience caused by this,” the agency said in a statement.
The agency added that officials deployed to monitor various pay points in the region reported there were no complications as payments progressed smoothly.
The agency has assured beneficiaries that the payment file for all grants scheduled to be paid on 6 May has been verified with no discrepancies.
For further enquiries, affected beneficiaries are encouraged to contact the SASSA customer care number on 033 846 3400 or 0800 601011.
Notice: Coronavirus reporting at Caxton Local Media aims to combat fake news
Dear reader,
As your local news provider, we have the duty of keeping you factually informed on Covid-19 developments. As you may have noticed, mis- and disinformation (also known as “fake news”) is circulating online. Caxton Local Media is determined to filter through the masses of information doing the rounds and to separate truth from untruth in order to keep you adequately informed. Local newsrooms follow a strict pre-publication fact-checking protocol. A national task team has been established to assist in bringing you credible news reports on Covid-19.
Readers with any comments or queries may contact National Group Editor Irma Green (irma@caxton.co.za) or Legal Adviser Helene Eloff (helene@caxton.co.za).
