Ward 117 councillor Tim Truluck announced the arrival of new Pikitup wheelie bins.
“There is a massive backlog, which the depots are working down. So new requests will take a while to deliver to you. If you can collect it yourself, you can get it quicker,” said Truluck.
This is how to get a new bin:
Pikitup Bin Replacement Policy
There are four categories of bin replacements:
1) If you have no bin at your house – it is a new house or you have purchased a house and there was no bin – you can apply to Pikitup and the bin is free.
2) If you want a second or more bins, you can contact Pikitup and pay R421.80 (R370 plus Vat) per bin. This will change from time to time.
3) If your bin has been stolen or gone missing, you can get one free bin replacement every eight years, starting from 1 July 2017. After that, you pay the above charge per bin.
4) If your bin is broken or damaged, you will get a free bin, providing that you return the old bin.
In each of the above options, you need to call the COJ call centre on 011 375 5555 and obtain a reference number. You will need your account number when you do this.
If your bin has been stolen, then you should first visit your nearest police station to report it. You will need to provide the case number when calling the COJ call centre.
“In theory, Pikitup will then alert the depot that services your suburb and delivers a bin within a week. In practice, I suggest you send your ward councillor your name, cell phone number, address, reference number and attach a copy of the receipt if you have paid for a bin,” Trulock said.
He added that the councillor will then contact the relevant depot and they will arrange for delivery to the resident.
Related articles:
Two arrested for stealing four Pikitup bins worth over R200 000
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