Constable Ndivhuho Muregu from the Parkview Police Station said he decided to take up a career in the police force because he enjoys interacting with people and changing the way they view the police.
“I enjoy interviewing complainants because it helps me to open my mind to what they encounter. I enjoy helping them and making sure they leave the station feeling safe and satisfied with our service,” said Muregu.
He has worked at the Client Service Centre (CSC) in Parkview for 11 years. His work involves interviewing complainants, opening dockets, certifying documents, data capturing, sending case numbers to clients and registering dockets.
Muregu said that dealing with rude, disrespectful and traumatised clients is his biggest challenge. “I handle every situation according to its merits and make sure that people leave the station happy.
“When community members come to the station, they must know that we are also human. Sometimes people disrespect us and undermine us because of our skin colour. I urge community members to treat all of us with respect so that we can assist them.”
Spokesperson of the Parkview Police Station Captain Tintswalo Sibeko said that Muregu has received a number of appreciation letters from community members, praising the service they received from him.
“Constable Muregu is dedicated and committed to his duties,” said Sibeko.
Relief commander for the CSC Warrant Officer Peter Rasemane said, “Muregu is patient and is a jack of all trades. He knows the CSC from A to Z and is willing to help out wherever he can.”
Related articles:
Captain works behind the scenes to ensure the smooth running of Parkview Police Station
Parkview Constable says she enjoys engaging with community members at the station
-
-
-
-
