It gives the steps residents should take if they need an additional bin or replace a stolen or lost bin. The document also details what procedure residents should follow if their bins are damaged by the Pikitup truck or its workers.
Finally, residents are requested to note that should their request for bins be deemed excessive to normal requirements, as determined at its sole discretion, they may be required to provide further motivation.
Additionally, the entity’s supply of bins remains subject to availability.
Details: Log a call or query with the call centre on: 011 375 5555 / 0860 562874 (0860 JOBURG) and obtain a reference number from the Joburg Connect call centre agent to track your query.
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