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Parkview police and Department of Home Affairs assist Park Care residents to apply for smart IDs

PARKTOWN WEST – Park Care Centre residents were pleased to have the mobile team from the Department of Home Affairs visit the home and help residents apply for smart ID cards.

Members of the Parkview police and the Department of Home Affairs visited Park Care Centre in Parktown West on 22 February to assist residents in applying for smart ID cards.

Spokesperson for the Parkview Police Station, Captain Tintswalo Sibeko explained that police members were alerted to the residents’ need for smart IDs during their educational visit last week.

“The residents here at Park Care are vulnerable and many have underlying conditions and do not want to stand in queues at Home Affairs. We teamed up with the Department of Home Affairs to bring a mobile truck to the old age home, allowing residents to register at their convenience,” said Sibeko.

Parkview police spokesperson Captain Tintswalo Sibeko, social work manager at Park Care Centre Lorraine Le Roux and social crime prevention coordinator Sergeant Iris Phoko are excited to see the Department of Home Affairs visiting Park Care Centre to assist elderly and frail residents to apply for smart ID cards. Photo: Sarah Koning

Home affairs mobile manager Thabo Maenetsa said that the purpose of their visit was to assist pensioners with ID applications. “We will follow all channels to bring them their smart ID cards within seven to 14 days,” said Maenetsa.

“As a mobile, we are hired to go to those who cannot reach the offices. These pensioners cannot stand in long queues. We hope to continue to roll out our services to other old age homes in the area for the rest of the week.”

Back: Parkview police Sergeant Themba Ngobeni, social crime prevention coordinator Sergeant Iris Phoko, spokesperson Captain Tintswalo Sibeko and Department of Home Affairs mobile manager Thabo Maenetsa. Front: Park Care Centre resident Gillian Denempont. Photo: Sarah Koning

Social auxiliary worker at Park Care Centre Mbali Ncube said, “It is very difficult for us to assist all our residents when they need to go to Sassa and the Department of Home Affairs. I always accompany one or two residents at a time but it takes long and it costs money to transport them. When Sassa comes for home visits, residents can’t do anything without their IDs. This service is a huge relief for me.”

Social work manager Lorraine le Roux said, “It has been a real hassle to transport residents with escorts and stand all day in queues. I mentioned this to Sergeant Iris Phoko when she came to visit last week, and within five days they were here to help us.”

Park Care resident Gillian Denempont scans her fingerprint with the help of Department of Home Affairs mobile manager Thabo Maenetsa. Photo: Sarah Koning

Resident Isabella Prinsloo said the service is a great help to people who are physically limited. “The Department of Home Affairs, police and especially Park Care Centre are to be congratulated and sincerely thanked for helping those of us who are less fortunate,” said Prinsloo.

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