UPDATE: Environmental health investigation at KFC Braamfontein
JOBURG - Managing Director of KFC Africa Dough Smart said that they looked into the circumstances at the Braamfontein branch, and that it was an isolated incident involving that branch only.
UPDATE: 12 May 2015, 4pm – The latest development in the KFC Braamfontein saga is that the City Of Johannesburg will be carrying out an environmental health investigation at the KFC outlet.
According to reports, the owner of the KFC store has been instructed to stop the policy implemented a few weeks ago of having the chickens washed on the floor.
The fast food outlet has once again opened their doors to customers.
Scroll down to view a video of the KFC staff members washing the chickens on the floor.
UPDATE: 10 May 2015, 10:30am – KFC have apologised to the South African public following the video and pictures surfacing of their staff members at a KFC store Braamfontein, washing chickens on a dirty concrete floor.
The chicken franchise has printed a full page apology in the Sunday Times newspaper.
View the advert below:
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UPDATE: 9 May 2015, 10am –
A video has now emerged of the KFC staff from the Braamfontein branch washing their chickens on a dirty concrete floor.
Watch the video below:
Scroll down to view the original pictures that went viral as well as the response from KFC.According to reports, it is believed that the KFC store has reopened.
UPDATE: 8 May 2.15pm
Smart stated that there are a number of facts that need to be clarified.
“Most importantly the chicken was never intended for sale to customers and at no time was any customer at risk,” he said.
One of KFC’s quality checks is to ensure that the chicken which is considered unsuitable is set aside and not served to the customers. The process of KFC requires the team to count the stock prior to processing it for disposal.
The MD said, “Investigations have shown that team members had chosen to use a high pressure hose to break up the frozen chicken for counting. This is not at all in line with our processes, and has been addressed immediately”.
Smart emphasised that the chicken was never intended for sale to customers, and that they would never compromise their commitment to the quality of food they offer.
UPDATE: 8 May 1.10pm
After PowerFM tweeted that the KFC Braamfontein branch has been closed, this journalist called to confirm the closure. Management confirmed that the branch had been closed, but refused to give the reasons for the closure.
#KFC branch in Braamfontein is closed for business today. pic.twitter.com/oOqz8flTvT
— POWER987News (@POWER987News) May 8, 2015
#KFC branch in Braamfontein closed after pics surfaced of chicken being washed on floor outside store yesterday pic.twitter.com/E8rp2l3K53
— POWER987News (@POWER987News) May 8, 2015
This reporter spoke to KFC communications department. They said they are unable to give comment as they are set to have a meeting regarding the issue now.
They will provide a statement shortly.
Many have taken to Twitter to voice their opinions on the matter:
Pics surface of KFC Braam staff washing chicken on the floor and then a day later it closes until further notice 😷😷😷 pic.twitter.com/KhRR9cIPHb
— Sibongile Mafu (@sboshmafu) May 8, 2015
https://twitter.com/mr_mabegz/status/596632234347601920
UPDATE: 8 May 12.55pm
KFC South Africa has gone to Twitter, saying they are aware of the incident at the KFC branch in Braamfontein, and will be investigating the matter further.
We’re aware of the incident in Braamfontein & take the preparation of our food seriously. We’re currently investigating this further.
— KFC South Africa (@KFCSA) May 8, 2015
Original story: 8 May 10.30am
A Facebook user has posted images of what appears to be KFC staff in Braamfontein allegedly taking chicken out of containers, placing it on a concrete floor and hosing it down.
The Facebook user has been messaged to find out more details on the story.
This reporter spoke to the manager at the branch who refused to comment.
The Department of Health has indicated that they were unaware of the issue and would investigate further.
This is a developing story with details to follow.
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Do you have further information on the current state of KFC Braamfontein? Let us know by commenting below.
