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Residents encouraged to log potholes by email

WARD 117 – Potholes and trenches get problematic at this time of the year and councillor Tim Truluck shared how residents can participate to assist such issues.


Ward 117 Councillor Tim Truluck shared the ward’s reinstatement list for the past two months. He said there were nine done since November last year which constitutes 41 per cent. There are 13 not done since November 2019 which makes 59 per cent plus eight new ones not done logged in January this year bringing the total to 21.

To mention but a few, these are the ones not done:

  • The sidewalk on 6th Street Bridge, Parkhurst
  • Trench across the road opposite Simply Asia restaurant near corner 3rd Avenue and 7th Avenue Parktown North.

New ones:

  • Water meter repair on corner 12th Avenue and 2nd Avenue, Parktown North
  • Road under the Rosebank Mall footbridge, Bath Avenue, Rosebank.

“It is the start of the pothole season again, usually February and March are the worst pothole months. It is important to keep in mind that the main problem is that our roads have been neglected for many years and most are now in need of either completely redoing or resurfacing,” said Truluck.

He added that the council was making efforts to keep the roads drivable and pothole-free. Truluck defined patching as a phase where the tar starts lifting, cracking and delaminating and said if roads could be fixed at this stage, then potholes won’t develop.

One of the reinstatements not done in Ward 117. Photo: Supplied

Potholes were the next step when the tar has lifted or disintegrated and the stones or material beneath are exposed and once a pothole starts, it is often followed by more, he explained.

Truluck said, “Reinstatements are where an entity such as Joburg Water fixing a water leak or trenching by City Power or a fibre company has left an empty or earth-filled hole or trench in the road or sidewalk. In some cases, this is logged by the entity and sent to the Johannesburg Roads Agency (JRA) to fix. In many cases, it isn’t.”

He encouraged residents to log every pothole they see via email. “Do not use the JRA app or the City of Johannesburg call centre as they don’t use the same system as JRA and so many logged issues don’t even make it to the entity.”

Another reinstatement done on a road in Ward 117. Photo: Supplied

Truluck added that if it’s not resolved within a week, then residents could complete an online form so he (ward councillor) could track them and make sure they get done. He warned that reinstatements can take several months and sidewalks even longer.

A road in the process of patching in Ward 117. Photo: Supplied

Details: To log potholes, send email to hotline@jra.org.za

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Related Articles:

https://www.citizen.co.za/rosebank-killarney-gazette/265654/truluck-looks-forward-to-infrastructure-upgrades-in-2020/

https://www.citizen.co.za/rosebank-killarney-gazette/241767/councillor-discusses-his-plans-for-2019/

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