Step-by-step guide on how to buy a wig online

Although ecommerce is a big trend everywhere in the world and continues to grow steadily in South Africa, there are still a lot of people that have never purchased a product online or that only purchase certain types of products online. Especially when it comes to wigs, some people might feel worried about buying them online without having the chance to touch and feel the product before making the payment.

Although there is no guarantee that there will be no disappointments when you buy wigs online, here is how you can minimise the risks and start enjoying the journey of choosing your next wig from a reputable online store.

A client recently sent a message looking for wigs for sale in Pretoria and, after searching for a long time, going to different physical stores, she actually decided to look online and fell in love with a wig from LolaSilk. She had only bought wigs for sale in Pretoria, was not used to buying anything from an online store and was a bit worried about the fact that she wouldn’t be able to try on the product first.

In order to assist, a step-by-step guide on how to buy wigs online that might be useful to you or anyone that also has the same fears as this client who was looking for wigs for sale in Pretoria was established.

1. The first step you should take is to check the supplier’s policies. Look for delivery and return policies, so you can be sure that you will be able to receive the product within a reasonable period of time and that you will be able to return the product if you are not happy with it when it arrives.
2. Make sure you have seen all the pictures, videos, and reviews available of the product that you are planning to buy. The first place to look is always the online store, but you can also visit the social media pages of the brand and see if they have more photos of other people wearing the same wig. By doing this quick research, you will minimise the possibility of being disappointed when the product arrives.
3. In case you still have doubts, reach out to the brand. Talk to them by email or WhatsApp and ask as many questions as you like. This will give you (or not) the last boost of confidence to move ahead and make your purchase.
4. The next step is to actually buy the product, which can be tricky if you are not used to buying from online stores. At the LolaSilk online store, as soon as you choose your product, you will click on “buy it now”, and from that point on, you enter into a “check-out” process, which is described in more detail below:
5. As soon as you click on “Buy it now”, it is time to confirm that you have selected exactly the products that you want to purchase. This is also the moment that brands show you some other offers that you might consider adding to your shipping bag. Once you are ready, click on “Check-out.”
6. You will fill in your contact information and choose your shipping method (would you prefer “free delivery” or pick-up yourself at the warehouse?). Fill in your address if you choose to receive the product at your house or workplace. Once you are done, click on “continue to shipping” and confirm all the information that you entered on the previous page.
7. If everything is correct, click on “continue to payment”. On this next page, you will be able to add any promo code that you might have and choose your payment method.
8. LolaSilk has 3 options for payments known as “Buy Now. Pay Later”. They are: PayFlex, PayJustNow, and Mobicred (through PayFast pay gate). If you decide to pick one of these options, you will be able to split your payments into zero-interest instalments. As soon as you make your first payment, your order will be dispatched and delivered to you. The other instalments you will be able to pay after you have received the product.
9. As soon as the payment is done, your order will be officially placed, and you will receive a confirmation email with all the details about it. When the warehouse finishes preparing it to be collected by the courier company, you will receive a tracking link so that you can see where your order is at any point in time until it reaches you.

Other online stores have similar check-out processes, so once you have completed one of them, you will feel more confident of doing it more often. This client that was looking for wigs for sale in Pretoria ended up placing her order online and found the entire process very easy and intuitive. Sometimes people are just afraid of trying, but once you have been through a successful experience, you learn that online shopping can be fun and convenient.

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