Angela Morgan from Discovery writes:
I am one of those people who believe that we should give credit when it’s due and it most certainly is in this case now.
I have been struggling to get my electricity bill account sorted after a whole year of struggling to and fro from City of Johannesburg.
My electricity bill woes started two months after moving into the property in Discovery – I received an incorrect bill for over fifty thousand rand recently from COJ when in fact there was a prepaid meter installed on the property.
I was told that I must just continue to pay the other charges and City of Johannesburg had sent me about ten different Officials – during the year – who came to the house took pictures of my prepaid meter and these pictures never managed to get to the account for correction.
I finally was lead to Mr Shaun Govender by one of the kind staff Members at COJ to contact the Regional Manager – and after one month I can finally breathe a sigh of relief and say that my statement was corrected – Thanks to the Regional Manager – Mr Govender – and I even received feedback from Mr Govender – a very rare thing now-a- days.
Thank heaven there are still people out there who are happy to do honest work and help others in their time of need.
Please publish this letter as SA our beloved Country needs more people like this.
