Power outage leaves residents in the dark
Technicians are on site working to restore power
Residents of the Kloofendal area have been without electricity since 4.30pm yesterday afternoon (22 September).
Areas affected by this outage include Helderkruin, Roodekrans, Constantia Kloof, Weltevreden Park, Wilro Park and surrounding areas.
According to City Power‘s Twitter account the power outage is the result of a faulty transformer in Kloofendal.
2. #KloofendalOutage: At 16h30 an outage occurred at kloofendal s/s due to a fault on transformer 2. An 88/33kv 80 mva transformer
— @CityPowerJhb (@CityPowerJhb) September 23, 2016
It is the only transformer at the substation taking load because of the substation upgrades, and oil is leaking from it.
City Power technicians are on site, working hard to restore the power. A new transformer is on its way and the estimated time for power to be restored is 24 hours. The faulty transformer is being removed from the site.
4.Currently the faulty transformer is being removed from site and another will be transported.Earliest possible full restoration is 24hrs.
— @CityPowerJhb (@CityPowerJhb) September 23, 2016
City Power apologises for any inconvenience caused by the delayed outage. The entity assures residents of its continued efforts to restore the power.
We apologize for the inconvenience caused due to the delayed outage. Every effort is being made to restore power accordingly. ^JR
— @CityPowerJhb (@CityPowerJhb) September 23, 2016
City Power will keep customers updated on its progress throughout the day on its website www.citypower.co.za and Twitter @CityPowerjhb.
Customers experiencing loss of power can call the City of Johannesburg call centre on 0860 562 874 or log a call on the City Power website at www.citypower.co.za by clicking on Fault Logging.
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