Billing dates to be corrected
Municipal statements' dates to be corrected immediately, according to CoJ.
Residents who have been struggling to comply with earlier bill due dates from the City of Johannesburg (CoJ) can rest assured it will be amended.
This according to Ward 71 councillor Gert Niemand, who shared the information with the Record. Kgamanyane Maphologela, the director of communications and stakeholder management at CoJ, apologised for the mix-up in a recent press release.
“The City of Johannesburg regrets causing any inconvenience to its customers who received incorrect pre-termination notices as a result of change in their due dates for payment of services during the past two months,” it stated.
“This was due to the implementation of the new credit control policy which was amended recently,” Maphologela explained.
“CoJ realises that the change should have been communicated better beforehand and regret any inconvenience experienced by customers.”
All charges relating to the issuing of pre-termination notices on this bases will be reversed, Maphologela promised. He encourages customers to pay their municipal bills as per normal due dates.
“Our team has arranged to work around the clock to ensure that this happens as soon as possible.”
Want to receive news alerts via WhatsApp? Send us an SMS/ WhatsApp message with your name and cellphone number to 079 414 6709.
Familiarise yourself with our WhatsApp service disclaimer.
Do you perhaps have more information pertaining to this story? Email us at roodepoortrecord@caxton.co.za (remember to include your contact details) or phone us on 011 955 1130.
For free daily local news on the West Rand, also visit our sister newspaper websites Randfontein Herald, Krugersdorp News and Get It Joburg West Magazine
Remember to visit our Facebook, Twitter and Instagram pages to let your voice be heard!
